GENERAL TERMS & CONDITIONS
TERMS AND CONDITIONS
TERMS OF WEBSITE USE
This page (together with the documents referred to on it) tells you the terms of use on which you may make use of the website at: http://www.skinlogiconline.co.uk (the “Site”), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the Site. By using the Site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using the Site.
1. INFORMATION ABOUT US
The Site is operated by SKINLOGIC® UK LTD (“SKINLOGIC”), which is registered in England and Wales under company number 04903847 and has its registered office at 27 Rydens Way, Woking, Surrey GU22 9DD
2. ACCESSING THE SITE
Access to the Site is permitted on a temporary basis, and SKINLOGIC® reserves the right to withdraw or amend the service it provides on the Site without notice (see below). SKINLOGIC® will not be liable if for any reason the Site is unavailable at any time or for any period. From time to time, SKINLOGIC® may restrict access to the entire Site or to some parts of it, to users who have registered with SKINLOGIC®.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of SKINLOGIC's security procedures, you must treat such information as confidential, and you must not disclose it to any third party. SKINLOGIC® has the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in SKINLOGIC's opinion you have failed to comply with any of the provisions of these terms of use.
You are responsible for making all arrangements necessary for you to have access to the Site. You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these terms, and that they comply with them.
3. INTELLECTUAL PROPERTY RIGHTS
SKINLOGIC® is the owner or the licensee of all intellectual property rights in the Site, and in the material published on it. Those works are protected by copyright and other laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from the Site for your personal reference and you may draw the attention of others within your organisation to material posted on the Site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. SKINLOGIC's status (and that of any identified contributors) as the author of material on the Site must always be acknowledged.
You must not use any part of the materials on the Site for commercial purposes without obtaining a licence to do so from SKINLOGIC® or its licensors. If you print off, copy or download any part of the Site in breach of these terms of use, your right to use the Site will cease immediately and you must, at SKINLOGIC's option, return or destroy any copies of the materials you have made.
You must not use the Registered Trademark name of SKINLOGIC® in any media or advertising without the written consent of SKINLOGIC® UK LTD
4. RELIANCE ON INFORMATION POSTED
Commentary and other materials posted on the Site are not intended to amount to advice on which reliance should be placed. SKINLOGIC® therefore disclaims all liability and responsibility arising from any reliance placed on such materials by any visitor to the Site, or by anyone who may be informed of any of its contents.
5. THE SITE CHANGES REGULARLY
SKINLOGIC® aims to update the Site regularly, and may change the content at any time. If the need arises, SKINLOGIC® may suspend access to the Site, or close it indefinitely. Any of the material on the Site may be out of date at any given time, and SKINLOGIC® is under no obligation to update such material.
6. OUR LIABILITY
The material displayed on the Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, SKINLOGIC®, other members of SKINLOGIC®'s group of companies and third parties connected to SKINLOGIC® hereby expressly exclude:
6.1 all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and
6.2 any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Site or in connection with the use, inability to use, or results of the use of the Site, any websites linked to it and any materials posted on it, including, without limitation any liability for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. This does not affect SKINLOGIC's liability for death or personal injury arising from its negligence, or its liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.
7. INFORMATION ABOUT YOU AND YOUR VISITS TO THE SITE
SKINLOGIC® processes information about you in accordance with its privacy policy. By using the Site, you consent to such processing and you warrant that all data provided by you is accurate.
8. TRANSACTIONS CONCLUDED THROUGH THE SITE
Contracts for the supply of products formed through the Site or as a result of visits made by you are governed by SKINLOGIC's terms and conditions of online trading.
9. LINKING TO THE SITE
You may link to SKINLOGIC's home page, provided you do so in a way that is fair and legal and does not damage SKINLOGIC’s reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on SKINLOGIC's part where none exists. You must not establish a link from any website that is not owned by you.
The Site must not be framed on any other site, nor may you create a link to any part of the Site other than the home page. SKINLOGIC® reserves the right to withdraw linking permission without notice.
If you wish to make any use of material on the Site other than that set out above, please address your request to info@skinlogiconline.co.uk
10. LINKS FROM THE SITE
Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. SKINLOGIC® has no control over the content of those sites or resources, and accepts no responsibility for them or for any loss or damage that may arise from your use of them.
11. JURISDICTION AND APPLICABLE LAW
The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to the Site and SKINLOGIC® retains the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.
12. VARIATIONS
SKINLOGIC® may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes SKINLOGIC® has made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on the Site.
TERMS OF ONLINE TRADING
SKINLOGIC® (“We/Us/Our”)
Terms and Conditions of Purchasing Our Products
Set out below are the terms and conditions on which We will supply products (the “Products”) listed on the following website: http://www.skinlogiconline.co.uk (the “Site”) to you the consumer (“You”/”Your”).
SKINLOGIC® is a trading style of SKINLOGIC® UK LTD and any contract for any Products which you purchase using the Site will be between You and SKINLOGIC® UK LTD. SKINLOGIC® UK LTD is registered in England & Wales under company number 04903847 and has its registered office at 27 Rydens Way, Old Woking, Surrey GU22 9DD. Please read these terms and conditions carefully before purchasing any Products on the Site. You should understand that by purchasing Products you agree to be bound by these terms and conditions and should print a copy for future reference.
You should read these terms and conditions carefully before you start to use the Site. By using the Site, you indicate that you accept these terms and conditions and that you agree to abide by them. If you do not agree to the terms and conditions of online sales, please refrain from purchasing any Product from the Site.
1. Your Status
By purchasing Products through Our Site, You agree that:
1.1 You are legally capable of entering into binding contracts; and
1.2 You are at least 18 years old.
2. Formation of Contract
2.1 After placing an order, You will receive an e-mail from Us in the first instance to acknowledge your order. You will then receive an email containing and electronic Pro-Forma invoice for the goods You have ordered. Please note that this does not mean that an order has been accepted. An order from You constitutes an offer to Us to buy Products. All orders are subject to acceptance by Us, and the contract (“Contract”) will only be formed when We accept your payment.
2.2 The Contract will relate only to those Products which We have invoiced to You and SKINLOGIC® has accepted the part payment to secure your goods. We will not be obliged to supply any other Products which may have been part of Your order but have not been part of the agreed Invoice.
2.3 By initially accepting an order, SKINLOGIC® is under no obligation to supply the Products ordered. No additions or changes may be made to an order once placed. Products will be dispatched in accordance with the stipulations on the Invoice as agreed at time of part payment, unless there are exceptional circumstances.
2.4 You will be notified by email when Your order is ready for dispatch and You will be required to make the outstanding payment before we dispatch Your goods. Details of the Products We will be dispatching will be listed in the e-mail on a Delivery Notification or Final Invoice.
2.5 Orders will be delivered to the address provided to Us when You place Your order on the Site. Any delivery dates suggested are estimates only, and We are not liable for any losses caused by late delivery or non-delivery.
2.6 The Products will be at Your risk from the time of delivery.
2.7 Ownership of the Products will only pass to You when the goods are delivered to the address You requested when ordering.
3. Price and Payment
3.1 The price of any Products will be as quoted on the Site from time to time, except in cases of obvious error. These prices include VAT where applicable unless We are not yet VAT Registered, but exclude delivery costs which will be added to the total amount due on your Final Invoice. Prices are liable to fluctuation and may go up as well as down, but changes will not affect any orders You have placed prior to the date of the change and which We have accepted. These fluctuations are caused primarily by exchange rates, We will however, endeavour to provide reasonable notice of any price increases.
3.2 Payment for all Products can be by any of the following: by credit or debit card. We accept payment by PayPal, Bank transfer or Cheque, We can also take payments over the phone. SKINLOGIC® will charge the balance owing to Your credit or debit card prior to despatching goods if that is your preferred method of payment.
3.3 It is always possible that, despite Our best efforts, some of the Products listed on our site may be incorrectly priced. We will always verify prices as part of Our order procedures so that, where a Product's correct price is less than Our stated price, We will charge the lower amount when generating the Invoice for your approval. If a Product's correct price is higher than the price stated on the Site We will always, at our discretion, either contact You for instructions before proceeding with Your order, or reject your order and notify you of such rejection. We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have notified You that Your order has been invoiced, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by You as a mis-pricing.
4. Refunds and Returns
4.1 As the items we offer are Capital Goods we offer a Full 1 Year Warranty on all parts and labour and manufacturing defect. The warranty does not cover consumables, breakages of glassware, it does not cover any of the carriage costs of getting the Products to Our Warehouse for repairs under warranty. For your protection, We recommend that you always use a recorded delivery service or courier to return the Products for repair.
4.1.1 For Products that have been delivered in error against Invoice You will be responsible for the safe return of the incorrect items once received We will refund the full value of the costs of returning the incorrect items and ship out the correct items.
4.1.2 For Products that arrived damaged We will offer You a replacement and refund You the cost of returning the Product to Us.
4.1.3 If You return a Product which You are unsatisfied with for any reason other than the Product being damaged or delivered in error, You will be only be refunded the price You paid for the Product; no carriage or handling charges will be refunded..
4.2 Where We are unable to supply a Product You have ordered and paid for We will automatically refund You the amount paid for the Product as soon as reasonably possible. We will usually refund any money received from You using the same method originally used by You to pay for Your purchase.
5. Consumer Rights
5.1 As a consumer, You may cancel a Contract at any time within seven working days, beginning on the day after You received the Products. In this case, You will receive a full refund of the price paid for the Product in accordance with Our refunds policy unless You have waived this right by using the Products before the end of this seven day period or not returned in its original unopened condition
5.2 To cancel a Contract, You must inform Us in writing.
5.3 This provision does not affect your statutory rights.
6. Our Liability
6.1 Our liability for losses You suffer as a result of Us breaking this agreement is strictly limited to the purchase price of the Product You purchased and any losses which are a foreseeable consequence of Us breaking the agreement. Losses are foreseeable where they could be contemplated by You and Us at the time Your order is accepted by Us.
6.2 This does not include or limit in any way Our liability:
6.2.1 For death or personal injury caused by our negligence;
6.2.2 For fraud or fraudulent misrepresentation; or
6.2.3 For any matter for which it would be illegal for us to exclude, or attempt to exclude, Our liability.
7. Written Communications
Applicable laws require that some of the information or communications We send to You should be in writing. When using our Site, You accept that communication with Us will be mainly electronic. We will contact You by e-mail or provide You with information by posting notices on the Site. For contractual purposes, You agree to this electronic means of communication and You acknowledge that all contracts, notices, information and other communications that We provide to You electronically comply with any legal requirement that such communications be in writing. This condition does not affect Your statutory rights.
8. Notices
8.1 All notices given by You to Us must be given to SKINLOGIC® UK LTD at 27 Rydens Way, Old Woking, Surrey GU22 9DD or electronically to info@skinlogiconline.co.uk We may give notice to You at either the e-mail or postal address You provide to Us when you registered to become a registered user with Us, or updated details as held within the Site on My Details. Notice will be deemed received and properly served immediately when posted on the Site, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
8.2 Products will be dispatched to the address provided to Us by You via the Site. Invoices will be emailed to the e-mail address provided to Us by You via the Site.
9. Transfer of rights and obligations
9.1 The contract between You and Us is binding on You and Us and on our respective successors and assigns.
9.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of Your rights or obligations arising under it, without our prior written consent.
9.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
10. Events outside our control
10.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (a “Force Majeure Event”).
10.2 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and We will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
11. Severability
If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
12. Entire agreement
These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
13. General
13.1 Any variation to these terms and conditions shall have no effect unless expressly agreed in writing and signed by one of Our authorised representatives.
13.2 The information and materials contained in these pages - and the terms, conditions, and descriptions that appear - are subject to change. Your eligibility for particular Products is subject to final determination and acceptance by Us.
13.3 Any and all disputes arising between You and Us will be subject to the non-exclusive jurisdiction of the English courts and the Contract shall be governed by English law.
13.4 You must also adhere to the Terms of Website Use governing the use of the Site and Our Privacy Policy which are deemed to be incorporated in these terms and conditions.