PRIVACY POLICY

PRIVACY STATEMENT

SKINLOGIC® UK LTD trading as SKINLOGIC® (“SKINLOGIC®”) is committed to protecting and respecting the privacy of its customers (“Customers”). This policy sets out the basis on which any personal data SKINLOGIC® collects from its Customers, or that Customers provide to SKINLOGIC®, will be processed by SKINLOGIC®. For the purpose of the Data Protection Act 1998 (the Act), the data controller is SKINLOGIC® LTD of 27 Rydens Way, Old Woking, Surrey GU22 9DD

INFORMATION SKINLOGIC® MAY COLLECT FROM CUSTOMERS

SKINLOGIC® may collect and process the following data about Customers:
a) information that Customers provide by filling in forms on the site at http://www.skinlogiconline.co.uk (“the Site”). SKINLOGIC® may also ask Customers for information when Customers report a problem with the Site;

b) if Customers contact SKINLOGIC®, SKINLOGIC® may keep a record of that correspondence;

c) details of transactions Customers carry out through the Site and of the fulfillment of Customers' orders;

d) details of Customers' visits to the Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for SKINLOGIC®’s own billing purposes or otherwise and the resources that Customers access.

IP ADDRESSES AND COOKIES

SKINLOGIC® may collect information about Customers' computers, including where available Customers' IP addresses, operating systems and browser types, for system administration. This is statistical data about SKINLOGIC®'s users„ browsing actions and patterns, and does not identify any individual.

For the same reason, SKINLOGIC® may obtain information about Customers' general internet usage by using a cookie file which is stored on the hard drive of the Customer's computer. Cookies contain information that is transferred to Customers' computer's hard drive. They help SKINLOGIC® to improve the Site and to deliver a better and more personalised service. They enable SKINLOGIC®:
a) to estimate SKINLOGIC®’s audience size and usage pattern;

b) to store information about Customers' preferences, and so allow SKINLOGIC® to customise the Site according to Customers' individual interests;

c) to speed up Customers' searches; and

d) to recognise Customers when they return to the Site.

Customers may refuse to accept cookies by activating the setting on their browsers which allows them to refuse the setting of cookies. However, if Customers select this setting they may be unable to access certain parts of the Site. Unless Customers have adjusted their browser settings so that they will refuse cookies, SKINLOGIC®'s system will issue cookies when Customers log on to the Site.

WHERE SKINLOGIC® STORES CUSTOMERS’ PERSONAL DATA

The data that SKINLOGIC® collects from Customers may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who works for SKINLOGIC® or for one of SKINLOGIC®'s suppliers. Such staff maybe engaged in, among other things, the fulfilment of Customers' order, and the provision of support services. By submitting their personal data, Customers agree to this transfer, storing or processing. SKINLOGIC® will take all steps reasonably necessary to ensure that Customers' data is treated securely and in accordance with this privacy policy.

All information Customers provide to SKINLOGIC® is stored on SKINLOGIC®'s secure servers. SKINLOGIC® does not process or store any customer financial information in connection with the Site.
Where SKINLOGIC® has given Customers (or where Customers have chosen) a password which enables them to access certain parts of the Site, they are responsible for keeping this password confidential. SKINLOGIC® asks Customers not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although SKINLOGIC® will do its best to protect Customers' personal data, SKINLOGIC® cannot guarantee the security of Customers' data transmitted to the Site; any transmission is at the Customers' own risk. Once SKINLOGIC® has received Customers' information, SKINLOGIC® will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

SKINLOGIC® use information held about Customers in the following ways:
a) to ensure that content from the Site is presented in the most effective manner for Customers and for their computers;
b) to provide Customers with information, products or services that they request from SKINLOGIC® or which SKINLOGIC® feel may interest them, where they have consented to be contacted for such purposes;

c) to carry out SKINLOGIC®'s obligations arising from any contracts entered into between Customers and SKINLOGIC®; and

d) to notify Customers about changes to SKINLOGIC®'s service.

If Customers are existing customers of SKINLOGIC®, SKINLOGIC® will only contact them by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to them. If Customers are new customers of SKINLOGIC®, SKINLOGIC® will contact them by electronic means only if they have consented to this.

DISCLOSURE OF CUSTOMERS’ INFORMATION

SKINLOGIC® may disclose Customers' personal information to any member of SKINLOGIC®'s group, which means SKINLOGIC®'s subsidiaries, SKINLOGIC®'s ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985. SKINLOGIC® may disclose Customers' personal information to third parties:
a) in the event that SKINLOGIC® sells or buys any business or assets, in which case SKINLOGIC® may disclose Customers' personal data to the prospective seller or buyer of such business or assets;

b) if SKINLOGIC® or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;

c) if SKINLOGIC® is under a duty to disclose or share Customers' personal data in order to comply with any legal obligation, or in order to enforce or apply SKINLOGIC®'s terms and conditions of online trading and other agreements; or to protect the rights, property, or safety of SKINLOGIC®, SKINLOGIC®'s customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

CUSTOMERS’ RIGHTS

Customers have the right to ask SKINLOGIC® not to process their personal data for marketing purposes. SKINLOGIC® will usually inform Customers (before collecting Customers' data) if SKINLOGIC® intends to use Customers' data for such purposes or if SKINLOGIC® intends to disclose Customers' information to any third party for such purposes. Customers can exercise their right to prevent such processing by checking certain boxes on the forms SKINLOGIC® uses to collect Customers' data. Customers can also exercise the right at any time by contacting SKINLOGIC® at info@skinlogiconline.co.uk.

The Site may, from time to time, contain links to and from the websites of SKINLOGIC®'s partner networks, advertisers and affiliates. If Customers follow a link to any of these websites, please note that these websites have their own privacy policies and that SKINLOGIC® does not accept any responsibility or liability for these policies. Please check these policies before submitting any personal data to these websites.

ACCESS TO INFORMATION

The Act gives Customers the right to access information held about Customers. Customers' rights of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet SKINLOGIC®'s costs in providing Customers with details of the information SKINLOGIC® hold about them.

CHANGES TO SKINLOGIC®’S PRIVACY POLICY

Any changes SKINLOGIC® may make to its privacy policy in the future will be posted on this page and, where appropriate, notified to Customers by e-mail.